To ensure everything runs smoothly, please note:
Shuttle bookings must be made at least three working days before arrival.
Our office hours:
Monday to Friday until 6:00 p.m.
Saturday until 5:00 p.m. (from Easter to All Saints’ Day)
Closed on Sundays
Bookings received after the booking deadline or after our office hours can no longer be processed, even if your arrival is scheduled for later in the evening.
The shuttle service is coordinated directly with local taxi drivers, who also need to plan their journeys in advance. Therefore, unfortunately, bookings made at short notice cannot be accepted.
The shuttle service is exclusively available to guests arriving in or departing from South Tyrol by plane or train. A valid flight or train number is required when booking.
Transfers without onward travel, for example to Bolzano without actually continuing the journey by train or plane, are not permitted and cannot be booked through this service.
Important information in case of delays:
If your arrival is delayed by more than four hours, the transfer unfortunately cannot be guaranteed.
In this case, we kindly ask you to contact the shuttle company directly. You will find the phone number in the booking confirmation sent to you by e-mail.